Girls Pajama SHINE

Fast delivery to your doorstep
Delivery service within 3-5 business days.

You can track your order with the shipping company using the order number.

Contact us via WhatsApp:
+201013921512

How to exchange a product?

• Product exchanges are done through the website link https://familiahomewear.com/
• By creating a new order with the items you want to exchange and the appropriate sizes
• Make sure to write (exchange - order number you're exchanging - returned items) in the notes box
• Please note that if you don't write notes, we will ship the order to you without receiving the item you want to exchange
• Before exchanging, ensure that the product is intact and exchangeable
• If there is a difference in price, it will be picked up or delivered to the representative.
  

How to return a product?

Please visit this link
https://familiahomewear.com/pages/returns-refunds

1. Enter the order number
2. Enter the email address you entered when creating the order
3. After your order appears, check the items you want to return and enter the reason for each item
4. Then complete the order until checkout
5. The return amount will be delivered in cash by the shipping representative.

Note: The company only bears shipping costs if the wrong product is sent. Otherwise, the customer bears shipping costs for exchanges or returns.